Terms & Conditions

Last Updated: June 2026

Welcome to VoltPhos. By accessing and using https://voltphos.com, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Company Information

VoltPhos

Website: https://voltphos.com

Email: support@voltphos.com

Phone: +91 8595251104

Location: Patna, Bihar, India

Products & Services

VoltPhos provides LiFePO4 Batteries, Lithium Battery Packs, Solar Energy Storage Solutions, Battery Cells, Accessories and related products. Product specifications, images and descriptions are subject to change without prior notice.

Orders & Payments

All orders are subject to acceptance and availability. VoltPhos reserves the right to refuse or cancel any order at its sole discretion.

Customers are responsible for providing accurate billing, shipping and contact information.

Pricing

All prices displayed on the website are subject to change without prior notice. Applicable taxes, GST and shipping charges may be charged separately where applicable.

Shipping

Orders are usually processed within 1–3 business days. Delivery times may vary depending on location and courier service availability.

VoltPhos is not responsible for delays caused by courier companies, natural events or circumstances beyond our control.

Return & Refund

Customers must report damaged, defective or incorrect products within 7 days of delivery.

Refunds or replacements may be approved after product inspection.

Refunds will not be provided for:

• Physical Damage
• Water Damage
• Improper Installation
• Reverse Polarity Connection
• Wrong Charger Usage
• Customer Misuse

Customized battery packs and special-order products are non-refundable.

Warranty

Warranty coverage varies by product and is mentioned on the invoice or product listing.

Warranty does not cover:

• Physical Damage
• Water Damage
• Fire Damage
• Unauthorized Repair
• Incorrect Charging
• Overcharging or Deep Discharging
• Improper Usage

Proof of purchase and serial number may be required for warranty claims.

Battery Safety

Lithium and LiFePO4 batteries must be used according to recommended specifications.

Users must:

• Use compatible chargers
• Avoid short circuits
• Keep batteries away from fire and excessive heat
• Follow all safety instructions

VoltPhos shall not be liable for damage caused by improper use, modification or unsafe handling of battery products.

Intellectual Property

All content on this website including logos, images, graphics, text, product descriptions and documents are the property of VoltPhos and may not be copied, reproduced or distributed without written permission.

Limitation of Liability

VoltPhos shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our products or website.

The maximum liability of VoltPhos shall be limited to the purchase value of the product.

Third-Party Links

Our website may contain links to third-party websites. VoltPhos is not responsible for the content or practices of external websites.

Changes to Terms

VoltPhos reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Patna, Bihar, India.

Contact Us

VoltPhos

Website: https://voltphos.com

Email: support@voltphos.com

Phone: +91 8595251104

Terms & Conditions